Glassdoor is one of the most popular resources among job seekers, which they use to actively review company sites. According to the Glassdoor survey, a certain percentage of job seekers say that after reviewing the employer, the opinion of the company improves. It has also been said that the average candidate reads six comments about Glassdoor about the company, before giving an opinion about it.
Glassdoor suggested some tips for responding to reviews on his own blog, including a quick response, welcoming all comments, addressing specific comments, promoting positive opinions and requesting more honest reviews from his staff. Post notices to companies asking a specific person to consult a marketing expert or any company person who is in a position to speak for you. Below are some tips around how to deal with removing glassdoor reviews.
Address a specific problem
Accept the key issues raised by the reviewers, then find out how you plan to solve this problem or what you are doing to improve it. The more details you can give, the better. You can check the pros and cons in the employer’s center to identify that specific problem. Bad reviews provide opportunities for privacy.
To be original
The organization must respond to each review in a personal and honest way, because the only way to be authentic and people appreciate authenticity. This means that you are not using a canned response while processing negative revisions in Glassdoor. According to the report of Glassdoor, a percentage of employees that differ from the expectations indicated in the facts of the process corresponding to the new position.
Think about your target audience
When responding to any comments about Glassdoor, also think about your target audience, who really wants to influence this reaction, current employee or future employee?
Use the fix to solve problems
Many organizations have learned a lot from the reaction of the review and have highlighted problems that were previously unknown. These employers have come a long way to show answers about why companies did a great job and finally attracted their talents. People need to work in a company that listens and cares.